Terms & Conditions

Effective Date: August 12, 2025

These Terms & Conditions (“Terms”) govern your use of the website [www.ontheflytapsters.com], our Clover-powered online ordering system, and any other online ordering or digital services operated by On The Fly Culinary LLC (“we,” “our,” “us”). By accessing or using our website or ordering platforms, you agree to be bound by these Terms.

1. Use of Our Services
You agree to use our website and ordering platforms only for lawful purposes and in accordance with these Terms. You may not use our services to engage in any fraudulent or harmful activity.

2. Online Orders & Payment

  • All orders placed through our website or online ordering systems are subject to acceptance and availability.

  • Prices, menu items, and availability may change without notice.

  • Payment is required at the time of order unless otherwise agreed.

  • We accept the payment methods displayed at checkout, which may include credit/debit cards and other electronic payment options.

3. Pickup, Delivery, & Catering Orders

  • Pickup and delivery times are estimates and may vary.

  • Catering and large orders may require advance notice and a deposit.

  • Once confirmed, orders may be subject to cancellation policies as outlined at the time of booking.

4. Refunds & Cancellations

  • Refunds or credits are provided at our discretion in accordance with applicable laws.

  • Please contact us immediately if there is an issue with your order so we can work to resolve it.

5. Dietary & Allergen Information
We take care to label gluten-free and other special menu items; however, cross-contamination may occur. Customers with food allergies or dietary restrictions should inform us before ordering.

6. Intellectual Property
All text, images, logos, and other content on our website and ordering platforms are the property of On The Fly Culinary LLC or its content providers. You may not reproduce, distribute, or use this content without our permission.

7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any damages arising from your use of our website, ordering systems, or products, except as required by applicable consumer protection laws.

8. Privacy Policy
Your use of our website and ordering systems is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

10. Contact Us
On The Fly Culinary LLC
451 Central Rd. Unit D
Fredericksburg, VA 22401
Email: info@ontheflytapsters.com
Phone: 540-907-1630